F.A.Q.
Please click on the syllabus tab on the menu bar. We suggest that you download course materials ahead of time and use a device that is compatible with the materials to look at them.
The recorded lectures will be available for 30 Days from the start date of the course. The last day for the gallery will be March 30, 2026. Log in to this website to access the course’s recorded lectures, and then select “Video Gallery” from the menu.
Please make sure you are using the email you registered with for the course. If you didn’t receive your login passcode by email, please check your spam/junk folder
The most likely cause of hearing repeated audio or an “echo” is having multiple live stream pages open at the same time. Please ensure that you are only running one web browser and one live streaming page window.
If you have any issues accessing the link or using the platform during the day, please email info@csavevents.com There will also be live chat available during the hours of the virtual course. The live chat icon is located at the bottom left of any page you are viewing.
Ensure the volume control in the bottom right corner of the video player is clicked on (audio icon).
This can often be the result of insufficient Internet bandwidth to/from your viewing location. We recommend a minimum of 4mbps download speeds to view the presentations in 720p and 8mbps to view presentations in full 1080p HD. You can test your approximate bandwidth by visiting Fast.com. Additionally, we recommend closing any other applications or browser tabs that may be utilizing Internet bandwidth
Extra tip: If you have trouble getting to the platform, click CTRL+F5 to clear your browser’s cache.
The live and recorded presentations will be shown through the Vimeo live stream services. Regions or countries with restrictions to access Vimeo may watch the recordings though VPN (Virtual Private Network). Information on such VPN and how to download can be found here.
Contact us at info@csavevents.com or click here